03.06.2005 - 10:58 - IT, New Media & Software
VoicInt and ScanSoft sign Partnership Agreement focussing on Advanced Self-Service Applications and Speech Recognition Tuning
Pressemitteilung von: VoicInt Telecommunications GmbH
www.voicint.com
VoicInt Telecommunications today proudly announced a definite agreement with ScanSoft, a global leader of speech and imaging solutions. VoicInt will continue to invest in providing leading edge solutions based on ScanSoft’s Speech Recognition, Speech Synthesis and Speaker Verification products.
VoicInt specializes on creating deeply integrated advanced self-service applications and specifically on tuning solutions based on ScanSoft’s market leading speech recognition technology.
Ralf Rottmann, Director Sales and Marketing of VoicInt: “Besides the Voice User Interface (VUI) design, the art of fine tuning the speech recognizer and optimizing grammar performance is the second most important undertaking in any voice application project. With OpenSpeech® Recognizer 3.0 ScanSoft delivers the highest accuracy in the largest number of languages and dialects in the speech industry today. Knowing how to leverage this platform for utmost performance and ultimate recognition results is the key to a successful user experience. VoicInt’s developers during the past ten years have been creating hundreds of complex voice applications based on ScanSoft’s solutions as part of their former jobs. We are proud to establish this partnership in order to further express the ongoing commitment of both companies.”
Bernhard Haberl, ScanSoft‘s Regional Sales Director Network Speech DACH/Eastern Europe: “VoicInt is a new star at the speech technology horizon. Founded by people with an outstanding track record in our industry, VoicInt together with ScanSoft has been able to win joint customers within the first two months of VoicInt’s existence. With a clear focus on advanced self-services applications, automating complex business processes and on OSR tuning, VoicInt has specialized in the most critical area of voice application projects. We are happy to welcoming our new partner and excited about the new abilities this brings to the speech market.”
The timeliness and content of VoicInt’s announcement was enthusiastically received by leading European Telcos. Sven Klindworth from, T-Com concludes, "With the team at VoicInt, the telecommunications market has finally obtained a group of experts completely devoted to voice and customer interactions. In the past few months, we have heard many consultants talking about speech technology; nonetheless, most of them have yet to fully realise it. VoicInt is unique as they were responsible for one of Europe's most successful Voice Portal installations for more than five consecutive years. With their track record and experience they know the key elements to creating successful speech applications.”
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About ScanSoft, Inc.
ScanSoft, Inc. (Nasdaq: SSFT) is the global leader of speech and imaging solutions that are used to automate a wide range of manual processes – saving time, increasing worker productivity and improving customer service. For more information regarding ScanSoft® products and technologies, please visit www.scansoft.com.
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About VoicInt
VoicInt Telecommunications provides solutions to power carriers and their customers. VoicInt creates standardized Enterprise and Carrier Class communication solutions. We enable innovative voice services in an on-site or managed services model. VoicInt offers products and fundamental technologies based on open standards. We create an ecosystem which allows enterprises of all sizes to profitably utilize speech driven applications and intelligent contact center solutions. VoicInt’s management team has operated managed services for carriers, independent managed services providers and multi-tenant contact centers. That proven understanding of real-world requirements creates real-world solutions.
Media Contacts:
VoicInt Telecommunications GmbH
Ralf Rottmann
www.voicint.com
Email:
News-ID: 49501 • Views: 1837
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